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Communities > MaxiDiag Elite > MD802 > MD802 unable to print data
MD802 unable to print data

2900 Views 1 Replies Latest reply: 2014-05-02 20:18:33


  •   Level 1   
    (5) points
    zombie
    2014-04-10 11:35:06
     I have an issue with my MD802 whenI try to print saved data using the printer software. 
    When I open the printer software I get the message no scanner connected I then go to playback on my MD802 and I still get the message no scanner connected. I have upgraded to the latest software.
    I am using windows 8. I would appreciate any help thanks in advance. 
    Reply

  •   Level 5   
    (289) points
    Astrowiki

    2014-05-02 20:18:33 (Reply to:zombie)

     If the scanner is not connected before you started the printer app, just enter the playback mode and it should connect. If that does not work you may have a virus program that is keeping it from communicating. You may need to give it clearance in the antivirus program.
    Reply
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